In connection with use of Platform, ChaCha Services charges certain Fees. Current Fees related to the quoting process will be shown when purchasing credits. Fees for additional products or services will be shown in policies or terms provided to you before you use such products or services. You agree to pay all applicable Fees or charges based on the Fee and billing terms then in effect, regardless of whether you have an active Account. You explicitly agree that all communication in relation to delinquent accounts or Fees due will be made by electronic mail or by phone. Such communication may be made by ChaCha Services or by anyone on its behalf, including but not limited to a third-party collection agent.
All sales on ChaCha Services are final and non-refundable. If you cancel your Account at any time, you will not receive any refund unless meeting the following criteria:
Charges shall be made to your credit card, or other payment method designated at the time you make a purchase or register for a service.
You can buy different worth of ChaCha Services Credits under credit system.
Method of Payment, Card Types accepted and Currency: We accept payments online using Visa and MasterCard credit/debit card.
For online payments, payments will be settled on a weekly basis provided a minimum of (price) is accrued. Alternatively, settlement can be made in the way of your ChaCha Services credit Account.
If the customer shares their telephone number on the job, ChaCha Services must not request it to be shared in the chat, but pay to retrieve it. If they do so, they will be charged a penalty. If person shares their number or any other contact information in the chat platform with the customer, then they will charged a penalty. If Service provider upload their business card image in the chat, they will be penalized.